CHARTER
Step 3 | Create charter single-frame
The Charter Single-Frame is an at-a-glance look at all the major aspects of the design journey. Providing guidance, direction,and clarity, the Charter Single-Frame is considered the project’s founding document or constitution of sorts. It is the source of truth for the Sponsor Team and Project Team regarding the overall structure, leadership, and execution of the design journey.
Whether PowerPoint, Word, Excel, PDF, etc., this single-frame should be created in a format that best suits the needs of you and your team. The information and categories included in the single-frame can vary from project to project. So, use your discretion on what is necessary.
Suggested Categories to Include in Charter Single-Frame:
Design Challenge Statement (“How might we…”)
Project Goals
Scope
Givens & Assumptions
Client Sponsor Team
Key Client Executive Stakeholders
Client Design Team (link to separate document with list of names, etc.)
Project Team
Key Milestones & Timeline
Inspiration: Knowledge Scan Categories and Empathy Building Activities (e.g., Personas)
Deliverables
- Advisory Resources & Linkages
